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Monday , June 26 2017

Brendon Granger

Brendon Granger
Brendon Granger began his hospitality career over twenty five years ago working in 5 star hotels whilst completing his Bachelor of Business in Hotel Management. He has held various management positions with 5 star hotels, worked as a consultant in both hotel feasibility and technology with Horwath & Horwath and has an extensive background in hotel technology having been General Manager for a hotel computer system supplier and Global Marketing and Product Manager for one of the world’s first and largest Guest Broadband providers. Having been involved with the introduction of Guest Broadband into the hotel industry he witnessed first-hand the changes in guest in room technology demands. As a result he saw the need and the opportunity to work with a range of hotels to help them meet these changing guest needs allowing them to differentiate themselves and to ensure their guests have a great stay. As a result Brendon started his own company, Business Development Asia Pacific (BDAP), the parent company of Technology 4 Hotels in 2005.

Artificial Intelligence: Coming to a hotel room near you

Artificial intelligence (AI)

In recent years, the potential of artificial intelligence (AI) has become a major point of intrigue in the travel sector. Right now, travel brands are using AI to power a new generation of chatbots that can communicate with customers and handle requests through text-based “conversations”. But chatbots represent a stepping stone towards something much bigger. In the future, hotels will …

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How hotels can utilise technology to attract millennials

Millennials

The popularity of Airbnb with millennials has been well-documented, causing the hotel industry to rethink how it appeals to this travel-loving generation. Today, hotel brands are finding new ways to lure back this demographic, from focusing on localised design to providing unique, authentic experiences.  In addition, a number of chains have started investing more heavily in technology and digital connectivity …

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What is the future of wearable technology in hotels?

If you’re at all interested in technology, whether it is for work or just for fun, you’ll know that the future all big tech companies are working towards is wearable technology. The release of the Apple Watch earlier this year just goes to show that users are still looking for the next new and exciting piece of tech to own …

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How are millennials impacting hotel technology?

Millennials

Millennials - also known as Generation Y - are the generation of travellers born between 1980 and 1995. Millennials were the first generation to be born into the digital world; they've grown up in an age where technology is an everyday part of life and regular travel is very accessible. This has created a wave of so-called savvy travellers, who look for unique value in their travel destinations at an affordable price.

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