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Wednesday , May 24 2017

Mandy Clarke, Industry Reporter

Mandy Clarke, is an industry reporter for accomnews.com.au.

How can you impress with good public washroom facilities?

hotel washroom

Never make the mistake of underestimating the power of your public washroom facility! Often overlooked, under-appreciated and ill-equipped, let’s face it they are usually the last facility that gets a face-lift and the least thought-through. Ironically though, they are often the first and last facility guests will use in your accommodation and yes, they can make or break a guest …

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Get a new perspective on bunk beds

Bunk Beds

Bunk beds are not just a trend for hip and cool boutique hotels anymore; you can increasingly find them in luxury accommodation. Granted, some guests only choose bunk rooms for economic reasons, and some families may only prefer a bunk room to a traditional family suite because of the value it offers, but there are some who like retiring to …

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Signage: what’s the big deal?

Hotel signage

Imagine an accommodation property without signage…How would it be identified from the road? Once found, how would visitors know where to park or find their way around? Chaos would ensue! It would be confusing, annoying, stressful, not to mention potentially unsafe and without safety signs it could also be illegal. As accommodation managers, you are constantly updating, renewing, and improving …

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Water parks: white knuckle or lazy days?

DeBretts Spa Resort in Taupo

Beautiful New Zealand is renowned for the outdoor and adventure holiday experiences offered within its unique and rugged environment. Adventurous families especially enjoy activities everyone can participate in, and a water park can provide a welcome addition to any idyllic family holiday. Why do families love water parks? Simply because there is something fun for all the family – appealing …

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Golf, utility and transportation vehicles make economic sense

EZGO Shuttle

The accommodation industry’s ultimate goal is to provide guests with premium comfort and optimum service. Offering guests the use of golf, utility and transportation vehicles adds quality, luxury and convenience, which explains the increased demand for these types of vehicles within hotels and resorts. People and luggage movers have become commonplace in the larger and more luxurious complexes but now …

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Secrets to successful functions

Wedding function

Hosting a successful function for business or pleasure; whether it’s a laid-back get-together or a formal wedding, the experience is all about the food. How is it presented? How does it look? How does it smell? How good does it taste? Do you want your guests to feel welcomed and relaxed, or stimulated and engaged? Either way, you will always …

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Guests demand a better-than-home TV experience

There has been a massive transformation in the world of home entertainment due to the quantity of content accessible via the internet. Consumers now absorb an enormous amount of film and TV by downloading and streaming via handheld devices or their smart TVs. Affordable, and now commonplace, in many homes smart TVs offer internet-connected activities like apps, media streaming and …

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Hospitality front and centre in fight against sex trafficking

sex trafficking

This is a global problem and you can be part of the solution. New app TraffickCam is just one initiative that promises to help catch sex traffickers who operate out of hotel rooms. Human trafficking is a hidden crime that can occur anywhere – sometimes right under your nose. It is a widespread and extremely profitable crime, with Unicef estimating that 21 …

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Do the little things matter?

Luxury is a term that is bandied about the industry far too often, with accommodation providers self-appointing their offerings as ‘luxury’ or self-rating themselves as ‘five-star’ when they would likely only get an official rating of three. The Cambridge Dictionary Online defines luxury as “great comfort, especially as provided by expensive and beautiful things” also “something expensive that is pleasant …

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Improve your coffee credentials

More guests than ever are interested in coffee so it is no longer acceptable to provide a generic portion of cheap instant coffee and a kettle. Your guests deserve more! And they don’t just want to taste; they want to know all about your coffee offerings – where the bean was grown, the processing method and if it was ethically …

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