in fn
Sunday , May 28 2017

Guest Facilities

Climate and cost key for pool heating solutions

The commercial swimming pool is up there with the most important features for many travellers, and for many it’s a deal-breaker. For some travellers these days, chemical solutions are less preferred, and many hotels are moving away from chlorine to gentler salt water solutions to maintain a clean bathing experience. As technology advances, the industry is finding ways to use …

Read More »

How can you impress with good public washroom facilities?

hotel washroom

Never make the mistake of underestimating the power of your public washroom facility! Often overlooked, under-appreciated and ill-equipped, let’s face it they are usually the last facility that gets a face-lift and the least thought-through. Ironically though, they are often the first and last facility guests will use in your accommodation and yes, they can make or break a guest …

Read More »

A great hotel gym vital for competitive edge

An accommodation property is multi-faceted and the whole is greater than the sum of the parts. Don’t lose guests to other establishments simply because they are better facilitated. In the accommodation operation, a gym is not a major expense and it will most certainly pay a dividend, many times over. People expect a treadmill and from there order of preference …

Read More »

Water parks: white knuckle or lazy days?

DeBretts Spa Resort in Taupo

Beautiful New Zealand is renowned for the outdoor and adventure holiday experiences offered within its unique and rugged environment. Adventurous families especially enjoy activities everyone can participate in, and a water park can provide a welcome addition to any idyllic family holiday. Why do families love water parks? Simply because there is something fun for all the family – appealing …

Read More »

Buggies pull their weight at wilderness retreat

Puka Park guest movers

Puka Park Resort is a unique place, offering seclusion, indulgence and relaxation in a majestic mountainside location at Pauanui Beach on the beautiful Coromandel Peninsula. The resort spans 25 acres of land, much of which is native bush. The 48-chalet property is positioned right on the side of Mount Pauanui. Access and movement around the property can get a bit …

Read More »

Is your wifi going the distance?

Zenbu internet wifi

Guest wifi may be just one little search criterion on the OTA search page (alongside things like ‘pet-friendly’, or ‘swimming pool’), but it packs an almighty punch for customer satisfaction, and for some guests, it’s a deal-breaker. Should it be free? Expectations have reached that point where the answer is a resounding ‘yes’. It should be ‘free’, and while many …

Read More »

Golf, utility and transportation vehicles make economic sense

EZGO Shuttle

The accommodation industry’s ultimate goal is to provide guests with premium comfort and optimum service. Offering guests the use of golf, utility and transportation vehicles adds quality, luxury and convenience, which explains the increased demand for these types of vehicles within hotels and resorts. People and luggage movers have become commonplace in the larger and more luxurious complexes but now …

Read More »

Secrets to successful functions

Wedding function

Hosting a successful function for business or pleasure; whether it’s a laid-back get-together or a formal wedding, the experience is all about the food. How is it presented? How does it look? How does it smell? How good does it taste? Do you want your guests to feel welcomed and relaxed, or stimulated and engaged? Either way, you will always …

Read More »

Keeping pools clean, safe in commercial accommodation

Swimming Pool kids hotel

The New Zealand Recreation Association (NZRA) proudly represents the aquatics industry. Part of our commitment in this key role is to outline current best practice and industry standards, and provide templates and requirements for managers and operators of aquatic facilities. Our scope is broad: it includes everything from thermal and spa pools, to hospitality and school pools. One of the …

Read More »

Is your car park a first class facility?

AMG52-ER-Carpark Rectification 1

In this industry, an accommodation owner or developer unveils a multi-million dollar refurbishment almost every week. Each refurbishment is designed to ensure that the property is flawlessly presented and provides guests with every conceivable luxury and facility.

Read More »