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Friday , November 24 2017

Technology

What is an online payment gateway: the basics for small hotels

Accepting online reservations is necessary, but you also need to have a safe and secure online payment gateway to make it work. While travellers prefer the ease and convenience of booking online, they also want to make sure that they are working with a reputable vendor who will keep their personal, financial information secure. So, what is an online payment …

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Retro fitting to halogen

So, you’re investigating upgrading your halogen lighting to LED. The number one reason for this is to reduce energy consumption throughout your building, but it is not the only factor to consider. If you have already begun looking into this transition you have more than likely been overwhelmed with the variety of LED products available. There are many form factors, …

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The painful truth about hotel SEO (part 2)

This is the second and final instalment in our two-part series on the massive upheaval in hotel SEO best practices. Problem 3: SEO has become even more technical and code heavy than ever before! The days of hiring a website vendor and an SEO vendor to work separately are over because there’s no accountability. The best SEO practices in 2016 …

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4 questions to ask your potential channel manager vendor

Channel manager options

There is one piece of technology that you need to consider if you want to ramp up your technology and that is, a channel manager. As the name suggests, channel managers allow properties to efficiently manage the different online distribution channels that their property sells through. Channel managers give small accommodation providers two main benefits: • Ability to sell the …

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What is the future of wearable technology in hotels?

If you’re at all interested in technology, whether it is for work or just for fun, you’ll know that the future all big tech companies are working towards is wearable technology. The release of the Apple Watch earlier this year just goes to show that users are still looking for the next new and exciting piece of tech to own …

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5 tips for increasing guest satisfaction survey conversion rates

An 82 wk3 reviewpro

These days, hotel guests are inundated with requests to complete online surveys and it’s not easy to get high participation rates. Yet, guest intelligence provides hotels with actionable insight into satisfaction levels and what it will take to deliver even better experiences for future guests. It is essential to make sure guests complete your survey in order to take the …

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