in fn
Wednesday , November 22 2017

Management

Build a hotel value pyramid

Pyramid

When you listen to reservations sales calls these days it is easy to recognise that most of the conversation is focused exclusively on the room or accommodation.    

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Bathroom Make or Break

Bathroom

Grievances with a guest room’s physical space can include nearly anything and the onslaught of online reviews has certainly helped broadcast our pratfalls no matter how subjective or esoteric.

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