in fn
Wednesday , June 28 2017

Industry

Are sleeping pods putting airport hotels at risk?

Over the past five years, futuristic ‘sleeping’ pods have been taking root everywhere from airport lounges to inner city bars. Varying in size, shape and price-per-hour, the simple sleeping solution is ideal for tired travellers who are waiting for their next flight – but what impact does this have on traditional budget airport accommodation?

Read More »

Should your hotel be on Snapchat?

Many of our travel research and marketing clients are starting to ask if they should be on Snapchat. We are seeing a rapid rise in Snapchat usage and, not just in the youth sectors. With the rise comes unique marketing opportunities to engage with yes, mostly Gen Z and Gen Y travellers, but an increasing number of ‘older’ travellers who are showing …

Read More »

Best practice for the era of electronic inquiries

As anyone who has worked in the profession of hotel sales and catering sales for 10 or more years knows, the skill-set required to be a top performer is quite different these days. Today's sales superstars still have to have exceptional 'people skills', which today is more formally referred to as emotional intelligence.

Read More »