in fn
Wednesday , May 24 2017

Industry

2017 tech trends for hoteliers

As the world evolves technologically so does the hotel industry, and failure to keep up with the latest tech trends can leave your hotel stuck somewhere in the last decade, missing out on new business from tech-savvy consumers.

Read More »

Targeted rate review: unfair and confusing

Auckland mayor Phil Goff’s revision of the proposed Auckland targeted rate on commercial accommodation providers is confusing and even more unfair than the original proposal, Rachael Shadbolt, GM Accommodation for Hospitality New Zealand says. “The revised proposal now offers a confusing, tired rates system by location within Auckland or by accommodation type. “Hotels and motels remain in the revised proposal …

Read More »

Things hotel managers love to hear from guests

One of the key roles as an accom manager is being able to draw the line between good and bad service, and when it comes to proving your property’s service quality to your guests it can often be quite challenging. What your guests tell you as a hotel manager usually needs to be taken as gospel, and if you believe you …

Read More »

Tourism study shows Kiwis are concerned about tourism impacts

A new study for Tourism New Zealand and Tourism Industry Aotearoa shows 21 percent of New Zealanders are worried that too many overseas tourists are visiting. Although the majority overwhelmingly support international tourism, some say it puts too much pressure on New Zealand. The twice-yearly Mood of the Nation survey, found 96 percent of New Zealanders agreed or strongly agreed …

Read More »

DoC increases Great Hike Hut fees

New Zealand’s Department of Conservation (DoC) has announced it will increase charges for huts and campsites on some of the Great Walks to ease the strain on the ecosystems caused by a surge in the number of visitors. Due to the increase in tourism, rising costs of maintenance have forced the price hike. During the past three years there had been a …

Read More »

Off-peak domestic travel push vital for tourism

In 2016, New Zealand residents made 2.6 million short-term trips overseas – double the number in 2000, but less than a tenth of the number of overnight trips residents made within NZ. Inbound visitors spent $14.5 billion in 2016 however Kiwis travelling around Aotearoa spent about 40 percent more during the same period, at $20.2 billion. Competitive airfares, new tourism …

Read More »

Serko and HRS strike strategic partnership

Serko Ltd (SKO.NZ) has announced a new strategic partnership with HRS Global Hotel Solutions. The agreement enables Serko to further extend its offering of global hotel content, making Serko one of the single largest hotel metasearch platforms for corporate programs. HRS’ global inventory includes 350,000 corporate-relevant hotels – 210,000 of which are independent properties. The partnership gives Serko customers the …

Read More »

Clear support among public for tourism in NZ

Tourism New Zealand and Tourism Industry Aotearoa have released the results of the latest ‘Mood of the Nation’ survey, which found that 96% of people believe international tourism is good for New Zealand. The research, which was initiated in 2015, measures New Zealanders’ perceptions of tourism and results found the following: 96% of respondents agreed or strongly agreed that international tourism is good …

Read More »

The changing value of the channel

The “walk- in”: possibly the lowest cost channel available to us, just not enough volume or consistent volume to totally rely on, (unless of course you’re yield managing a car park, in which case up to 80% of your guests could be “walk-ins”). The “walk-in” however, is still a lucrative source of revenue. The value of the “walk-in” channel to …

Read More »