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Sunday , July 23 2017

Industry

Generation next: Making sense of millennial guests

The millennial traveller has certainly disrupted the way in which hotels think about attracting potential guests. They are more digitally active, open to peer influence and seek out short-term gratification compared to previous generations of guests.

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Why reviews are the golden egg at your hotel

Your hotel’s online reviews can be of huge benefit to your business or a massive detractor, depending on how well you manage them. Customer reviews will appear in many places across the web including on your own website, online travel agents, and social media.

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How to price your hotel rooms

In the modern and dynamic environment of today’s hotel industry, even the most seasoned professionals can be challenged to meet all of the skills required. Hotel management transcends so many areas of expertise including technology, customer service, and finance, that it’s almost impossible to cover all bases.

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Hotel conference explores the future

From collaborative cooking areas to robotic concierges and living hotels that look different every time you visit, the latest in hotel design and service trends will feature at next month’s New Zealand Hotel Industry Conference.

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Why hotels need to think boutique

As guests employ luxury hotel-like design features in their own homes, some hotels are also adopting a boutique, home-style approach to hotel design for a market seeking character and comfort. Accomnews spoke exclusively with award-winning hotel and interior design company, Dreamtime Australia Design, about how hotels are steering away from the stereotypical hotel room look.

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