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Friday , August 18 2017

Tag Archives: accommodation

More hotels on the way

The value of consents for hotels, motels, and other short-term accommodation shot up to $490 million in the June 2017 year, Stats NZ said today. New hotels in Auckland and Canterbury drove the 216 percent increase from the June 2016 year.

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The next generation of industry professionals

Future planning is important in any industry, but with youth unemployment at an all-time high, and accommodation having one of the highest employee turnovers of any industry, it’s important for hotels to consider who will be managing and working in the hotels of the future - and how to train, support and retain them.

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Eliminating the off-season

Consider this your quarterly performance audit, but thinking a bit more ambitiously, it is already time to look ahead to 2018! Now is the perfect time to reevaluate the goal we proclaimed at the beginning of January, but there's also enough time to plan something bold for next year.

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7 trainer tips for hotel reservations

If you're like most hotel managers, chances are you are highly focused on securing more direct bookings and thus reducing the costs of customer acquisition. If so, here are some train-the-trainer style tips for providing your reservations and/or front desk colleagues with the skills they need to covert today's over-informed, channel surfing callers.

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