in fn
Thursday , March 23 2017

Tag Archives: hotel

Signage: what’s the big deal?

Hotel signage

Imagine an accommodation property without signage…How would it be identified from the road? Once found, how would visitors know where to park or find their way around? Chaos would ensue! It would be confusing, annoying, stressful, not to mention potentially unsafe and without safety signs it could also be illegal. As accommodation managers, you are constantly updating, renewing, and improving …

Read More »

Sustainable connection powered by geothermal energy

For more than a century, people have been flocking to the natural mineral waters that now makes up Taupō DeBretts Hot Springs. These healing waters are sourced from the picturesque Onekeneke valley, a favourite bathing spot among early Maori inhabitants. This unique thermal valley was originally formed during the Taupo eruption of AD 186, and was later destroyed in the …

Read More »

Why it’s important to let your destination shape hotel culture

Panoramic view of the Oriental Bay. Wellington city

Building your hotel culture to reflect that of the local community may go a long way to securing your property more bookings. Being able to stand out from the competition is a rare and powerful trait if your hotel is able to manage it. There are certainly some travellers who prefer their hotel to be like a ‘home away from …

Read More »

Star Ratings Aus closing down: flow on for NZ Qualmark?

star ratings

 Star Ratings Australia is winding down. Internet has killed the hotel star in Australia? Is this the beginning of a trend, or will things be different for Qualmark in New Zealand? In light of our recent exploration into Qualmark accreditation in New Zealand, not to mention many operators’ enthusiasm for the scheme, the news that Star Ratings Australia would close down seemed …

Read More »

Are you doing these five things to market your accom?

From claiming your business on Google to YouTube and social media images, Bronwyn White takes you through five key steps for tourism success. Claim your business on Google My Business Google is usually the starting point for most web users when searching for products online. If you want these users to find you, you need to help Google to locate …

Read More »

The future of OTA loyalty programs

Loyalty Program

Online travel agents (OTAs) are known as an efficient distribution channel for hotel rooms, but with more major hotel brands pushing direct bookings to reduce commissions paid out to agents- this leaves OTAs searching for the next goldmine product to fuel their continued growth. With this in mind – for years – hotels have enjoyed a non-competitive landscape with their …

Read More »

Crowne Plaza Queenstown welcomes Anna Edie as new general manager

Crowne Plaza Queenstown this week welcomes internationally-experienced hotelier Anna Edie to the position of general manager. Australian-born Anna, 33, takes the helm at Queenstown’s award-winning lakefront hotel after eight years with the InterContinental Hotels Group (IHG), most recently as Executive Assistant Manager at Australia’s iconic Intercontinental Sydney Double Bay. Commenting on her appointment, Anna said she’s delighted to take the …

Read More »

Christchurch: new hotels for fresh 21st century city

The Christchurch Centre features the flowing Otakaro river. Photo CMG Studios

Christchurch is a city of ribbon-cutting, as New Zealand’s oldest city becomes its newest, five years into a NZD40 billion regeneration programme. Christchurch and Canterbury Convention Bureau (CCCB) manager Caroline Blanchfield says new venues, shops, restaurants, restored heritage and generous green spaces are opening every month to reveal a fascinating 21st century city. “We are unveiling an impressive new built environment …

Read More »

Secrets to successful functions

Wedding function

Hosting a successful function for business or pleasure; whether it’s a laid-back get-together or a formal wedding, the experience is all about the food. How is it presented? How does it look? How does it smell? How good does it taste? Do you want your guests to feel welcomed and relaxed, or stimulated and engaged? Either way, you will always …

Read More »

A happy landing for your website

landing page image

A new twist from an old client on an old topic. What is the difference between a ‘home’ page and a ‘landing’ page? No, he did not want me to design a site for him but he had a new venture partner who was using terminology he did not understand. Therefore, could I please enlighten him even though his partner …

Read More »