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Wednesday , November 22 2017

Tag Archives: motels

How to satiate a guest’s subconscious

Colour psychology dates back to the late 1800s, when Swiss psychiatrist Carl Jung started to consider the impact that colour could have on one’s mood and recovery from stress. He’s famously quoted as saying: “Colours are the mother tongue of the subconscious”; a theory that several researchers and psychologists have expanded on throughout the past century.

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When guests complain, be all EARS!

Considering all of the many components of a positive guest experience during even just a 24 hour stay, and how many guests are in a hotel on any given night, it should not be surprising to any hotelier that at some point during a shift every colleague is likely to encounter complaints.

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Auckland Council’s targeted rates could set national precedent

auckland New Zealand

Early this week, industry leaders, and accommodation industry representatives joined Auckland Council at a hearing to decide the future of the targeted accommodation rate proposed by the council earlier this year. The hearing took place on Monday morning March 20, 2017. Along with TIA’s Chris Roberts, motel owners and other affected parties, Rachael Shadbolt general manager accommodation Hospitality NZ / …

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Reviews: what motel owners need to know

A discussion we are having with motel owners and managers more and more of late is the anxiety being felt whenever internet review sites enter their thoughts. With the rapidly evolving way that consumers are researching, booking and even voicing their opinions, it is imperative for moteliers to adapt to the new digital age they find themselves operating in. Arguably, …

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