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Thursday , March 23 2017

Tag Archives: resorts

Signage: what’s the big deal?

Hotel signage

Imagine an accommodation property without signage…How would it be identified from the road? Once found, how would visitors know where to park or find their way around? Chaos would ensue! It would be confusing, annoying, stressful, not to mention potentially unsafe and without safety signs it could also be illegal. As accommodation managers, you are constantly updating, renewing, and improving …

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A great hotel gym vital for competitive edge

An accommodation property is multi-faceted and the whole is greater than the sum of the parts. Don’t lose guests to other establishments simply because they are better facilitated. In the accommodation operation, a gym is not a major expense and it will most certainly pay a dividend, many times over. People expect a treadmill and from there order of preference …

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The need for hotel careers in the face of the gig economy

As the gig economy continues to take hold in various industries, it is also changing how we think about our chosen line of work. The 9-to-5 office is eroding while working from home and working when you want behaviours are gaining widespread acceptance. The impacts for hotels are manifold. At its core, this freelancer economy promotes a transient approach to …

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Is the iPhone killing your hotel revenue?

iPhone

The explosion of smartphone usage over the past few years has been staggering. And not just iPhones, but smartphones of other brands as well… The Pew Research Center reports that 75 percent of Americans now own a smartphone and half the population own a tablet. Not only is usage increasing and technology getting more sophisticated, consumers are more reliant on their …

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Water parks: white knuckle or lazy days?

DeBretts Spa Resort in Taupo

Beautiful New Zealand is renowned for the outdoor and adventure holiday experiences offered within its unique and rugged environment. Adventurous families especially enjoy activities everyone can participate in, and a water park can provide a welcome addition to any idyllic family holiday. Why do families love water parks? Simply because there is something fun for all the family – appealing …

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Buggies pull their weight at wilderness retreat

Puka Park guest movers

Puka Park Resort is a unique place, offering seclusion, indulgence and relaxation in a majestic mountainside location at Pauanui Beach on the beautiful Coromandel Peninsula. The resort spans 25 acres of land, much of which is native bush. The 48-chalet property is positioned right on the side of Mount Pauanui. Access and movement around the property can get a bit …

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Golf, utility and transportation vehicles make economic sense

EZGO Shuttle

The accommodation industry’s ultimate goal is to provide guests with premium comfort and optimum service. Offering guests the use of golf, utility and transportation vehicles adds quality, luxury and convenience, which explains the increased demand for these types of vehicles within hotels and resorts. People and luggage movers have become commonplace in the larger and more luxurious complexes but now …

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Star Ratings Aus closing down: flow on for NZ Qualmark?

star ratings

 Star Ratings Australia is winding down. Internet has killed the hotel star in Australia? Is this the beginning of a trend, or will things be different for Qualmark in New Zealand? In light of our recent exploration into Qualmark accreditation in New Zealand, not to mention many operators’ enthusiasm for the scheme, the news that Star Ratings Australia would close down seemed …

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Queenstown Park Boutique Hotel makes luxury top 10 list

Queenstown Park Boutique Hotel

For the first time, Queenstown Park Boutique Hotel (QPBH) has been chosen as one of New Zealand’s Best Hotels by readers of DestinAsia – an award winning travel and lifestyle magazine. The boutique hotel, situated in the heart of Queenstown, is positioned as number six on a listing of New Zealand’s Top 10 properties.   The listing is the result of the annual …

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10 secrets of luxury hotel websites (part one)

Luxury pampering at hotel

Unique amenities, exclusive experiences and personalised service used to be the proprietary domain of luxury hotels … but now these offerings have become mainstream in hotels from midscale upwards. This means that high-end hospitality brands have had to raise the bar even higher to convey an extraordinary guest experience and differentiate themselves in meaningful ways. But this isn’t easy in …

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