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Wednesday , September 20 2017

Tag Archives: technology

Property management and the USB: “where can we charge our phones?”

When there’s only so much bandwidth floating around, it’s not easy being a guest. (It must be even worse being a property manager.) Particularly for international guests who are used to super-fast speeds in the UK, US and much of Asia, slow wifi can be utterly frustrating. Of course, there’s still a scale of good to bad to worse and depending on location, size and structure, internet quality can still be great. Still, there’s a special kind of annoying that is particular to slow (or absent) internet when you’re paying for a room.

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The 4 pillars of hospitality technology

Nowadays, hoteliers are so inundated with technology that the tasks of prioritisation and selection have become far more than just daunting; research and procurement are practically a job title unto themselves! Unless you have specific objectives with a firm plan and budget in mind, you'll easily be intimidated by the sheer myriad of options for consideration.

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How to price your hotel rooms

In the modern and dynamic environment of today’s hotel industry, even the most seasoned professionals can be challenged to meet all of the skills required. Hotel management transcends so many areas of expertise including technology, customer service, and finance, that it’s almost impossible to cover all bases.

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Best practice for the era of electronic inquiries

As anyone who has worked in the profession of hotel sales and catering sales for 10 or more years knows, the skill-set required to be a top performer is quite different these days. Today's sales superstars still have to have exceptional 'people skills', which today is more formally referred to as emotional intelligence.

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2017 tech trends for hoteliers

As the world evolves technologically so does the hotel industry, and failure to keep up with the latest tech trends can leave your hotel stuck somewhere in the last decade, missing out on new business from tech-savvy consumers.

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