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Thursday , April 27 2017

Tag Archives: Travel

Direct bookings present the biggest challenge for hotels of all sizes

Managing a hotel is akin to a juggling act. Hoteliers are constantly switching between tasks, projects, and priorities – everything from revenue management to delivering a great guest experience. New research from SiteMinder has revealed what keeps hoteliers, all around the world, awake at night. The cloud platform asked hoteliers, both independents and groups, to rank the biggest challenges they believe their …

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Asia Pacific hotel pipeline for March 2017

  STR’s March 2017 Pipeline Report shows 583,054 rooms in 2,611 hotel projects Under Contract in the Asia Pacific region. The total represents a 1.6% decrease in rooms Under Contract compared with March 2016. Under Contract data includes projects in the In Construction, Final Planning and Planning stages but does not include projects in the Unconfirmed stage. The region reported …

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Tourism NZ says World Masters more than a game

The largest event New Zealand will host in the next decade kicks off this week when the World Masters Games opens in Auckland – and the event is about more than just sport. For Tourism New Zealand, the games are a major opportunity to encourage as many of the international participants, their family and friends, to stay longer and travel …

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Climate and cost key for pool heating solutions

The commercial swimming pool is up there with the most important features for many travellers, and for many it’s a deal-breaker. For some travellers these days, chemical solutions are less preferred, and many hotels are moving away from chlorine to gentler salt water solutions to maintain a clean bathing experience. As technology advances, the industry is finding ways to use …

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How can you impress with good public washroom facilities?

hotel washroom

Never make the mistake of underestimating the power of your public washroom facility! Often overlooked, under-appreciated and ill-equipped, let’s face it they are usually the last facility that gets a face-lift and the least thought-through. Ironically though, they are often the first and last facility guests will use in your accommodation and yes, they can make or break a guest …

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Drinking water a boost for hotel branding

Water is a fundamental requirement for life: it feeds our cells, rejuvenates our skin, hair, and cleanses our system. Possibly due to its life-fundamental status, it goes somewhat unnoticed…unless it’s bad. Gulping down poor tasting tepid water is not how guests like to begin their day after a rich holiday meal with a few glasses of celebratory accompaniment. The business …

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Are you giving your guests enough RevPAH?

As I often say in my hospitality workshops, we in the hotel industry are in a very unique business of selling space and time, so we had better be REALLY good at the intangibles. Although we charge them for rooms, the guests are buying an overall experience that is made up mostly of human interactions. With hotel brands so quickly …

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Common issues with wifi in resorts and hotels

In the vast world of wifi technology, many resort and hotel owners are left scratching their heads as to what they need to do to provide their guests with a decent wifi connection. In this article, we will go through some common core issues with wifi in resorts and hotels. One of the main issues we see is the overuse …

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Why do our rates change? We discount when it’s slower!

hotel rates

Every day your hotel sales, reservations and front desk colleagues are fielding questions from both prospects and guests regarding why it is that the rates are so much higher during certain periods as compared to other dates. For convention hotels, the question might be “Why are the rates so much higher in mid-October than July?” For the catering sales manager …

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Oracle research: customers open to new tech if they control it

technology

Oracle has announced the findings of two research initiatives aimed at identifying consumer attitudes to new technologies and how their implementation will shape consumer behavior in the years to come. Insights from both the Oracle Hotel 2025 and Oracle Restaurant 2025 highlight that consumers are most willing to engage brands with new technology if they feel that they are in …

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