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Progressive Wellington hotels awarded for business excellence and commitment to accessibility

CQ Hotels Wellington, part of Choice Hotels Asia-Pac, took home the Team Gold award at the Wellington Gold Awards held at TSB Bank Arena on June 30, in recognition of its business’ investment in its people, HR and wellness programs.

The Wellington Gold Awards celebrate the excellence and enterprise of business in the Wellington region. The adjoining Comfort Hotel Wellington and Quality Hotel Wellington (CQ Hotels), based in central Wellington on Cuba Street, was commended for holding regular team bonding events and mentoring programs to promote a sense of unity among team members.

Olivier Lacoua, general manager of CQ Hotels Wellington (seen here thanking the audience in sign), was also recognised earlier in June by Wellington City Council for his leadership in accessibility at the Absolutely Positively Wellingtonian awards. These civic awards are a symbol of the council’s appreciation for Wellingtonians who have made a significant contribution to their community.

Mr Lacoua said he is pleased for CQ Hotels to be recognised for its ongoing commitment to both HR best practice and accessibility of the hotels.

“Our vision is to provide an excellent workplace culture for our team members as well as a great experience for absolutely every guest that stays at CQ Hotels Wellington. Community is everything for us, and we are proud to be held up as a best practice example of this for the hotel sector,” he said.

CQ Hotels has been working with social change enterprise Be Accessible since 2012 on improving its accessibility, resulting in the introduction of braille menus and sign language in its restaurant, specialised evacuation facilities and an internship program for youth with disabilities. The property also offers nine fully-accessible rooms that allow wheelchair users to have complete independence, something less common in many hotel properties.

The hotels encourage upskilling and community involvement, with many of its staff involved with organisations like Cystic Fibrosis and the Malaghan Institute of Medical Research.

Trent Fraser, CEO of Choice Hotels Asia-Pac, said that Choice Hotels is incredibly proud of Mr Lacoua and his team at the CQ Hotels Wellington for their recent achievements.

“Olivier and his team have dedicated themselves to providing an outstanding service to each and every customer that walks through the doors at CQ Hotels Wellington. We are honoured to have such an excellent team led by an inspiring individual be a part of the Choice family,” Mr Fraser said.

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