Thursday , September 27 2018
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Hosts warned to take responsibility by Airbnb

New Airbnb rules clarifying host duties have been welcomed by a leading New Zealand accommodation group.

From 27 June, Airbnb operators will be told: “Hosts alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Listings and Host Services”.

The president of the Bed & Breakfast Association New Zealand, Rayma Jenkins, said members were “pleased” to see Airbnb updating its terms and conditions to include the new stipulations.

“Once you open your home to paying guests, you become part of the hospitality industry with all its accompanying responsibilities and obligations,” she said.

“Essentially, you are operating a business from your home regardless of the number of rooms you let and regardless of who you choose to advertise with”.

The Association has long held concerns at the lack of knowledge of operators listing on advertising platforms such as Airbnb and Booking.com about their legal responsibilities.

“It is not the role of Airbnb to provide its users with specific information about hosts’ legal responsibilities, and in fact, it would be nearly impossible for them do to so as each local council in New Zealand has different requirements,” said Rayma.

“However, the fact that Airbnb are now adding statements such as this, in a more visible section of their contract, is a step in the right direction.”

B&Bs belonging to the association are assessed to ensure they meet minimum quality criteria, including compliance around insurance, health & safety, advertising, quality standards and legal responsibilities.

About Kate Jackson

Kate Jackson
Kate Jackson is the editor of Accomnews and Accom Management Guide. You can reach her at any time with questions or submissions: editorial@accomnews.co.nz

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