Thursday , September 20 2018

Industry Voices

How Sweden took on Booking.com – and won

On July 20, the Swedish Patent and Market Court found Booking.com's narrow price parity clauses had the potential effect of restricting competition in the online travel market. The victory could lay the groundwork for us to follow suit...

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Why owning guest relationships is vital

marketing tactics for hotels

When you generate a direct booking, not only are you not paying commissions to a third-party but you are gaining access to vital details that can be used to cross-sell, up-sell and ultimately nurture a relationship with the customer that will gain repeat business and vital word-of-mouth referrals.

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