Tuesday , September 25 2018

Tag Archives: front desk

Front-desk team is crucial to hotel marketing

The front-desk staff always has played an important role in the success of a hotel by creating positive first impressions. Nowadays, however, these staff members are key players in hotel marketing. As everyone who has ever worked behind a front desk knows, guests’ experiences at registration set the tone for their entire stay. If things go well, such as if …

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