Monday, 21 May 2012

Management

Profiles

Marketing

Maximising your marketing efforts with guest data

Maximising your marketing efforts with guest data

Today, more than ever, you need to connect and communicate with your guests who are caught in the fast-online-lane, with a smorgasbord of competition ...

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Guest Facilities

Access All Areas

Access All Areas

In Australia alone, approximately one fifth of the traveling population is disabled yet only 21% of 4-5 star hotels have wheelchair access and just a ...

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Safety & Security

Major Advances in Electronic Locks

Major Advances in Electronic Locks

Since their invention in the 70's electronic locks have traditionally relied on reading information that is encoded on a magnetic stripe.

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Food & Beverage

Breakfasts from the mini bar

Breakfasts from the mini bar

Author and analyst of social trends in Australia, Hugh Mackay, observed how Australians greet each other differently these days.

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Refurbishment

Baths – they’re making a sexy comeback

Baths – they’re making a sexy comeback

Refurbishing a bathroom in recent times generally meant ripping out the unloved, rarely used bath to make available the space for something far more u...

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Energy & Resources

Hilton Lake Taupo

Hilton Lake Taupo

Two years after opening, Hilton Lake Taupo located in the Central North Island has been recognised with Qualmark New Zealand's highest award for&...

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Maintenance

It's Pool Heating Time

It's Pool Heating Time

In the past 10 years, pool heating has become a most important requirement to resorts.

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Human Resources

First Aid for Workplaces

First Aid for Workplaces

In September 2009, the Department of Labour released 'First Aid for Workplaces – a Good Practice Guide' to help manage first aid needs at the place of...

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