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Wednesday , March 22 2017

Suzy Barry

Suzy Barry
Suzy Barry is the editor of Accom Management Guide, New Zealand. She brings over a decade of editing and journalism to the title, and has experience in wellness tourism.

Auckland Council’s targeted rates could set national precedent

auckland New Zealand

Early this week, industry leaders, and accommodation industry representatives joined Auckland Council at a hearing to decide the future of the targeted accommodation rate proposed by the council earlier this year. The hearing took place on Monday morning March 20, 2017. Along with TIA’s Chris Roberts, motel owners and other affected parties, Rachael Shadbolt general manager accommodation Hospitality NZ / …

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Buggies pull their weight at wilderness retreat

Puka Park guest movers

Puka Park Resort is a unique place, offering seclusion, indulgence and relaxation in a majestic mountainside location at Pauanui Beach on the beautiful Coromandel Peninsula. The resort spans 25 acres of land, much of which is native bush. The 48-chalet property is positioned right on the side of Mount Pauanui. Access and movement around the property can get a bit …

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Is your wifi going the distance?

Zenbu internet wifi

Guest wifi may be just one little search criterion on the OTA search page (alongside things like ‘pet-friendly’, or ‘swimming pool’), but it packs an almighty punch for customer satisfaction, and for some guests, it’s a deal-breaker. Should it be free? Expectations have reached that point where the answer is a resounding ‘yes’. It should be ‘free’, and while many …

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Sustainable connection powered by geothermal energy

For more than a century, people have been flocking to the natural mineral waters that now makes up Taupō DeBretts Hot Springs. These healing waters are sourced from the picturesque Onekeneke valley, a favourite bathing spot among early Maori inhabitants. This unique thermal valley was originally formed during the Taupo eruption of AD 186, and was later destroyed in the …

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Star Ratings Aus closing down: flow on for NZ Qualmark?

star ratings

 Star Ratings Australia is winding down. Internet has killed the hotel star in Australia? Is this the beginning of a trend, or will things be different for Qualmark in New Zealand? In light of our recent exploration into Qualmark accreditation in New Zealand, not to mention many operators’ enthusiasm for the scheme, the news that Star Ratings Australia would close down seemed …

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International tourists spend up big in New Zealand

New Zealand tourism is thriving with data released earlier this month confirming it is continuing to deliver significant economic benefits, says Tourism New Zealand release. Total international visitor spend reached a new high of $10.1 billion for the year ending December 2016, up 4 percent on last year. Holiday visitor spend is up 10 percent on last year to $6.4 billion …

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Switch to LED for energy efficiency with style

InterContinental Hotel Wellington room.

The 234-room InterContinental Hotel Wellington is encased in a modern glass building with arresting city and harbour views. To complement the natural light streaming in through walls of windows, a harmonising system of LED lighting fixtures was installed in a roll-out of lighting upgrades beginning with a refurbishment in 2013. Switch lighting products have been used throughout the recent retrofit …

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Coastal chic glamping at Hahei Holiday Resort

Aerial shot of Hahei Beach

Grant Kilby is the general manager of The Hahei Holiday Resort and he defines their latest project as an exercise in delivering experience-based holiday accommodation characterised by a “coastal chic” feel. The recent refurbishments undertaken at Hahei have been in response to a relationship with Stray New Zealand’s wish for a glamping accommodation option at Hahei Beach. Stray provides structured …

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Will the internet kill the hotel star?

star ratings

Star-rated? Consumer rated? Or even self-rated? What is the state of affairs with accommodation rating in New Zealand tourism in 2017 and where are we headed? There has been recent discussion in Australia around self-rated properties versus star ratings, which are obtained through a process of industry accreditation assessment.  Perhaps unsurprisingly, recent research pointed to continued consumer confidence in a …

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