in fn
Wednesday , November 22 2017

Opinion

Phone manner matters

“The hotel room wasn’t clean or very comfy, the roof leaked… but Paul the reception guy was awesome,” said one Sydney hotel reviewer...

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The power of packages

To help New Zealand hoteliers better understand the nature of package demand and the opportunities they present, we deep dived into more than 12 months of Expedia’s first-party inbound data...

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